AK
Armand K
1 reviews | Active since Dec 2022
02 Dec 2022, 10:03
False promises
The sales team sold me the following: cheaper fiber connection with zero to no down time on migration from my previous ISP to them. On the day where they were suppose to be my new ISP they advised the activation will take 48 hours. I canceled my order with them based on the principle of not abiding to their promise. Vodacom is not to be trusted on their sales pitch. My mistake was thinking Vodacom has changed.... Jokes on me.
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Replies (1)Vodacom's replyOfficial
02 Dec 2022, 11:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2022, 11:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
