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eric S
1 reviews | Active since May 2015
18 Dec 2022, 11:05
False promises
Vodacom customers services respond promptly to my review on the wrong billing. They promised to credit my account and update the ITC on the 3rd of November 2022. I have emailed; called and tried all possible means of communication at my disposal to get this matter settled once and for all. But till today I am still waiting
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Replies (3)
Vodacom's replyOfficial
18 Dec 2022, 16:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Dec 2022, 16:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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eric S's updateReviewer Update
27 Dec 2022, 12:04I am still waiting for the vodacom consultant to call me
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eric S's update27 Dec 2022, 12:04
Reviewer Update
I am still waiting for the vodacom consultant to call me
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eric S's updateReviewer Update
03 Jan 2023, 09:26I am still waiting for the vodacom consultant to call me
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eric S's update03 Jan 2023, 09:26
Reviewer Update
I am still waiting for the vodacom consultant to call me