False promises

This is now my 2nd letter on Hallopeter and believe me, this is not how I want to do things, but unfortunately Vodacom left me no choice I have been handed over to the credit bureau for bad payments by Vodacom, however I was never a customer of Vodacom. Vodacom investigated the matter twice via their legal department, and I have received notice from them that the false account was closed in May 2017 already . They admit that it was their mistake and claimed that I will be removed from the credit bureau within 2 weeks. Up to now, I was not removed and nothing is happening. Vodacom's admin department is really *********** and I wouldn't advice anyone to switch to Vodacom.