FALSE PROMISES

<p>I HAD A QUERY WITH VODACOM REGARDING A BILLING QUERY LAST MONTH- JULY. I REQUESTED MY CONTRACT BE STOPPED AND THE CONTRACT WAS NOT STOPPED. I WAS BEING BILLED FOR SOMETHING I WAS NOT USING. I RECEIVED CALL FROM A MANAGER AT VODACOM AFTER I LOGGED A COMPLAINT ON HELLO PETER. THE MANAGER PROMISED SHE WOULD REIMBURSE ME WITH AIRTIME AND DATA IN LIEU OF THE CASH I WAS CHARGED. I WAS PROMISED AN EMAIL THE NEXT DAY CONFIRMING OUR DISCUSSION. I AM STILL WAITING FOR THE EMAIL AND AIRTIME AND DATA I WAS PROMISED.</p>