False Pretences and Poor Service of Vodacom. Awful!!!

Vodacom partner Elite Mobile called me to do a migration of my existing Vodacom contract on 26 September 2024 under false pretences of lowering my monthly payment and migrated me to a higher package for more airtime as if I néed more airtime. Only to find out the false pretence of lowering my monthly payment was just that and now I have to be paying more a month for more airtime I do not need. I try to reverse this I'm told they can't do it on their system and must call their service provider Elite Mobile who's number doesn't go through and pushes you to contacting them through emails. But the whole time when I was being misled it was via a call with a human agent on the other end.

Very terrible and misleading Behaviour this is actually *****ulent of them. Bitterly dissaponted.