NN
Nontuthuzelo N
1 reviews | Active since Mar 2017
07 Jun 2019, 15:20
False pretence upgrade
Vodacom, today is the second day since my query of upgrade on my contract. Can you please get to me before you billed me for something, i did not agree on. My contact number ********** 464. A agent was going to call me back, and guess what, dololo. The only reason i am still with you , is because your network, otherwise, you are full of it.
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Vodacom's replyOfficial
07 Jun 2019, 15:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jun 2019, 15:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team