JG
JERMINA G
1 reviews | Active since Jan 2015
22 Mar 2015, 21:30
false phone contact
I was called by one of the Vodacom agent about a contact deal, I told the agent that I wasn't interest about it but still went through we it, the next thing am being called at night by the attorneys that my account is in areas I need to pay, I was surprised because I don't have any account with Vodacom,they need to sort this thing out because everytime I call the Vodacom call centre I get a new person and explain the story all over again,now am being called every week about something I don't have and never had. the last I contacted Vodacom I was told the issue was resolved but still the Mbd attorneys still call me about the account.
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Replies (1)Vodacom's replyOfficial
23 Mar 2015, 07:27Hello minkyjm1,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Mar 2015, 07:27
Official
Hello minkyjm1,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
