NM
Nomsa M
1 reviews | Active since Jun 2024
05 Jul 2025, 21:26
False migration,unhappy client, depressed and ****med
Bad, ****mers, ***********,leaving me in high debts .I want that off my line . consultant told me the company is migrating all clients.i specifically said anything more than what I am earning I am not agreeing.she strongly said I will not be affected but now my account is twice the normal account I pay and I am struggling to pay it .all this is frustrating as I am trying to adhere to the agreement I initially made with Vodacom ,but they left in high dry debt.can the management please attend to this as Feel it will drive me to an early grave
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Jul 2025, 08:27 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jul 2025, 08:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
NM
Nomsa M's updateReviewer Update
07 Jul 2025, 15:55Still no one has contacted me just now I will be told that I am blacklisted because of being unable to pay the amount which I blatantly said I will not afford .Vodacom has treated me as a long time client very unfair and the trust between me and Vodacom is broken .they want to fill in their pockets whilst I struggle to even buy a loaf of bread .all this is stressful,depressing .and toying with my health
Very unhappy client who regrets choosing Vodacom as their network
Very unhappy client who regrets choosing Vodacom as their network
NM
Nomsa M's update07 Jul 2025, 15:55
Reviewer Update
Still no one has contacted me just now I will be told that I am blacklisted because of being unable to pay the amount which I blatantly said I will not afford .Vodacom has treated me as a long time client very unfair and the trust between me and Vodacom is broken .they want to fill in their pockets whilst I struggle to even buy a loaf of bread .all this is stressful,depressing .and toying with my health
Very unhappy client who regrets choosing Vodacom as their network
Very unhappy client who regrets choosing Vodacom as their network