NS
Nozipho S
1 reviews | Active since Jul 2023
29 Jul 2023, 07:22
False marketing strategy and changing packages without customers consents
Vodacom changes packages without one's consent and you will be sent from pillar to post when you call them to fix it. Very frustrating. They use false marketing strategies that they can't keep up with to leeuw you once you sign up they change the package and keep the same installment. They are not honest...if you want a peace of mind don't sign up
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Replies (1)Vodacom's replyOfficial
29 Jul 2023, 17:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply29 Jul 2023, 17:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
