ZM
Zamasomi M

1 reviews | Active since Jan 2018

05 Jan 2018, 14:00

False Marketing| Poor follow through| **********

Very frustrated with an order that I cancelled in November last year. It was not what I had signed for. I'm still waiting for Vodacom to send RAM to collect the box...And now my bank account has been debited for a product that I haven't even used!!!! I need this matter resolved Vodacom!

0
Replies (2)
Vodacom
Vodacom's reply05 Jan 2018, 14:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Jan 2018, 12:48
Official

Good day Zamasomi,

We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Vodacom Consumer Website Team