TI
Thato I
1 reviews | Active since Feb 2022
04 Mar 2022, 19:18
False marketing
Been waiting for my refund since 7th December. Bought a 50% off voucher on their vodabucks store got to the store, the 50% didn't apply , said they'd refund with 7- 14 working days. I guess at Vodacom a day Is = a month.
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Vodacom's replyOfficial
05 Mar 2022, 16:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2022, 16:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team