False ITC updates for a *****lent Account opening

It’s been over a year since I was alerted of a false account opened in my name in Kempton Park, I enquired how the account was opened, what documents were used but no answer was given, they then damaged my ITC record, I called them countless times trying to fix it.

They then investigated and found that it was opened **********ly. The said they would updat my record it’s been more than 8 months but still they are listed as a company I owe and that I am in arrears.

This is really unfair and really disrespectful because I have spoke to them countless of time. Always using my money to call them to fix something they did, Worse off.... I have never been a vodacom customer... this angers me.

Vodacom must fix it.