False information to lure client into 24 month contract

So.......

Vodacom call centre contacts you and advise you of a great new data contract plan, in terms whereof you get 80gig data for R299.00 a month.

To sweeten the deal, the call centre operator punts the added benefit that you can transfer the data to any other vodacom number as well.

Sounds super.....data to distribute between the family.

So i place the order, card gets delivered, quick turnaound time, no hassle.

I then call to activate the sim card, at which point the operator advises me that contract data CANNOT be transferred between vodacom numbers, only pay-as-you data can be transferred.

2 questions:

1. Why do call centre operators lure long-standing clients with false information to enter into a new 24-month contract???

2. Why can you not transfer contract-data, yet you can transfer pay-as-you-go data?? Surely the process should be similar......

Bad form vodacom......bad form......