RM
Refilwe M

1 reviews | Active since Jul 2022

21 Jul 2022, 09:56

False information provided by the call centre agents

all I want is to talk to the head of the insurance department , no one is phoning me, all I get are auto piloted responses

0
Replies (1)
Vodacom
Vodacom's reply21 Jul 2022, 13:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team