SM
Shazia M
1 reviews | Active since Jun 2020
22 Jun 2020, 16:55
False information given
I signed up for fiber, the deal was no installation, no activation, free router and first two months subscription free. I signed up at the end of April and thus they confirmed May and June would be free. Then I receive a bill for 2 months in June.
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Vodacom's replyOfficial
23 Jun 2020, 06:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jun 2020, 06:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team