LL
Lappies L
1 reviews | Active since Apr 2021
12 Apr 2021, 16:05
False information
False information on the Vodacom App regarding online upgrades. R789 for 24 months contract with no referral to line and data fees only and no referral fees are excluding the handset. And only when confirmation sms was received I realize that something is wrong R1888 but that’s not on the initial application. Be careful with online upgrades.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
12 Apr 2021, 18:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2021, 18:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team