MS
Maleshoane S
1 reviews | Active since Jul 2021
09 Jul 2021, 07:06
False Information
Vodacom sales consultant **** to me. He said I will get 20gb of data for 24 months but I'm now getting R100 airtime. When I want to cancel that contract, they now tell me to pay R2500. I'm angry with vodacom. They always give customers false information and make us sign false contracts. I am now stuck with airtime contract that I didn't want.
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Vodacom's replyOfficial
09 Jul 2021, 07:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jul 2021, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team