1 reviews | Active since May 2017

08 Jan 2022, 19:32

False information

I ended my contract with Vodacom on the 30 of April, but they are still updating my information with the credit bureau, how is that possible a year later? I can't even apply for a new cellphone contract because of them, and they refuse to help me resolve it.

0
Replies (1)
Vodacom
Vodacom's reply09 Jan 2022, 17:16
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team