False information

Vodacom sales and customer service very poor,

Am very upset as i received a call from Vodacom promising more benefits and savings on the my account only to find out that my billing is up by 500.00, i have called Vodacom several times to reverse the offer on the same day once i saw that my billing is up, was promised to get a call in 24hrs to correct that, even today i have received anything and my query has resolved and on the other had they expect me to pay the amount that i didn't agree on .

At the time of the call I asked the person that offered me the benefits what is the catch on these benefits and he said there is no catch Vodacom is looking after their customer only to find out that was a lie.