FALSE INFORMATION

I have purchased 2gb data after being told that I will only forfeit minutes smse's and retain data bundles.I called the cancellation and I'm told that I will forfeit everything.If I was told this I wouldn't have bought the data.I've logged a complaint and still no response.I cannot loose R200 just like that I'm unemployed every cent counts.I lost R5000 for the 1st 2 months of the contract the sales person told me that when my data runs out I have to buy only to find that it's not a top up package but a Smart m pay as you use.I called in to change it but were aleays offline so I continued with the contract until now 30/11/2015 contact expires and won't be able to upgrade due unemployment.