1 reviews | Active since Oct 2012
On 18/11 I took out a 2gig data contract for R109 per month. Dean advised me that my 1st debit would go off on the 18/11 and I would receive 2gigs night owl data. This never happened, my debit went through in october and I never received my data. I went back to the store and Dean promised to find out what the problem was and get back to me. Once again this never happened. I called Dean and sent him emails, all to which he never responded. I then went to the store to see him personally only to discover that the store had closed down. I then went to your killarney branch and they advised me that the package I was on did not allow for the data, I could only receive this data on an open contract. This is not what I was told when I signed up for the contract. I am very angry as I was blatently **** to by your staff member just for a sale/commission. Is this the way that you do business, is this ethical, can this be the integrity that you represent. This is a very serious offence and I am very upset that vodacom has taken me for a ride. I will be taking this matter further, starting with your ceo.
Best regards,
Best regards,
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