MF
Marisa F
1 reviews | Active since Jul 2019
08 Feb 2021, 14:24
False information
I've won 1gig data on the app. The sms did not specify for what I can use it. When I wanted to use it - it suddenly showed on the app as Instagram. Now they don't want to fix it. False information given in sms. Just fix my data please.
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Vodacom's replyOfficial
08 Feb 2021, 16:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2021, 16:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team