False Information

In 2013 I received my upgrade on my contract - Samsung S4 which posed endless hassles. After 2 weeks of having the device it started heating up etc. I took it to the Vodacare in Sandton and requested they provide me with a new device and they said that the period had lapsed for them to be able to do so. I have since carried on with this faulty device whereby every now and then it heats up etc. Was told it wa the software etc. I need my phone and therefore couldn't always book it in. My devices battery has since then swollen and the device keeps rebooting itself etc. I now have to incur further expenses by purchasing another battery.<br> <br> I visited the Vodaphone shop in HydePark today and when I told them of the issue with my device they told me that a lot of the 2013 Samsung S4 models were swoped out... so how come mine wasn't?<br> This is unacceptable and I am just waiting for my contract to expire so that I can change Service Providers.