False information

Good day,

Can I please be forwarded a copy of the new contract plan that I'm apparently on now. Because I saw a change in amount on my bill but the last time, I checked the conversation I had with the gentleman who was offering me some deal a month ago, no mention of additional charges was clearly stated by him because I would have immediately declined as I'm unemployed and cannot afford to pay extra amounts on my contract. But now I see I've moved from R315/359 to a R410 plan I don't know how is this possible. I don't want this plan as I can't afford it, I want my previous plan reinstated. I'm slowly being motivated to cut my losses with Vodacom first issue I had to deal with was your false advertising on your site on my upgrade saying S21FE included earbuds but only after the phone was delivered, I was then told it was a mistake the buds are not included. I knew answering that sales call that day was just a big mistake should have continued to ignore it like always.