False info from Vodacom dealers to get sales

I had a very persistent gentlemen call me more than once per day last week trying to offer a data deal. From Rewards @ Mondo dealer of Vodacom The deals offered changed and at end was for my gig 30 (50GB anytime + 30GB night = 80GB for R299) This deal sounds good and before I said we can go ahead confirmed I don’t want to walk around with extra devices nor rooters to use this data. We also have fibre at home – He repeatedly said that 1 don't even have to use the sim card, simply add the data nr to my vodacom app and can transfer data from it to any 5 vodacom nrs prepaid to prepaid contract to contract it doesn't matter which vodacom nr – This I have tried and I could not use this data nr in this way – the sim card was not even open yet its still sealed. I see this has already been added to my vodacom bill for monthly payment. And this morning they draw a deduction from my bank and my debit order dates are the 1st of every month. So now ive been billed for something i cant use. When I spoken to 2 different vodacom consultants on Friday 11/10/2019 (i received this data only sim 10/10/2019 at 17h00 delivered to me) they said this cant be done that data can’t be transferred to my contract I can only topup/buy data or airtime or minutes directly. False info was provided and confirmed more than once to me – this is unacceptable now I sit with this contract deal and unable to get hold of the correct department as I’m being transferred from dept. to dept and re-explaining myself to each one.... I had a full year of troubles with my current vodacom contract and now this again...