SN
Siyamthanda N
1 reviews | Active since Apr 2022
11 Jan 2023, 16:24
False hope!!!
I am an existing customer and I took a Fibre package that would be activated as TLE and Fibre in GUGULETHU would be active by November last year. It's Jan 2023 no word of Fibre just constant servers that are down. No one is sat=ying anything but billing my account later than agreed on. I an annoyed why offer something you can not deliver? Please get back to me.
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Vodacom's replyOfficial
12 Jan 2023, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2023, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team