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mariska M
1 reviews | Active since Jan 2016
11 Aug 2016, 12:45
False guarantee
<p>I have a Samsung A5 phone and I was told when taking out the contract that I have a free screen repair when I wanted to claim my free screen repair they told me that I would be charged for that. I am very upset about this service </p>
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Vodacom's replyOfficial
12 Aug 2016, 05:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Aug 2016, 05:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,