False expectations to customers

On the 14 January vodacom shake was exchanging vodabucks for Kaizer chiefs Jerseys. I bought the jerseys as they were showing availability and I received an ETA that I will receive the jerseys within 3 to 4 working days. 7 days later I followed up with vodacom I was provided the contact details for the courier company digitalplanet.

I called digital planet and I was advised that they are awaing for the parcels from vodacom to provide them with stock.

I then followed up with digitalplanet and they confirmed to me that I wont be receiving the Kaizer chiefs jerseys due to they are out of stock.

Was the jerseys false expectations completion prize,?

company like vodacom is big to jeopardize their big brand with false expectations prices.