1 reviews | Active since Jan 2011
False Delivery Notice
I ordered a phone online yesterday 27/09/2017, whereby it states, "Free next day delivery", hoping to receive the new handset by latest 29/09/2017. Today the call centre phoned my husband as the handset is on a new contract on his name, to let him know that delivery will only happen next week! How can you on e-mail state free delivery next day! I ordered this handset as it's a birthday present for our daughter for Saturday! Falls advertising!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,