pM
phethile M
1 reviews | Active since Oct 2016
18 Oct 2016, 10:34
FALSE DEBIT ORDER
<p>Vodacom is busy debiting my account yet i do not have a contract with them, when i contact their customer services diffrent departments they are unable to pick it up from their system yet they have my banking details</p>
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Replies (2)
Vodacom's replyOfficial
18 Oct 2016, 10:47Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Oct 2016, 10:47
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
pM
phethile M's updateReviewer Update
13 May 2017, 09:22My account has now been handed over to collections department yet I have supp**** all relevant documents required to investigate my case I'm really disgusted with Vodacom incompentency at this point I feel like taking this up with speak out and expose Vodacom for being so dirty
It's my name that is being dented here
pM
phethile M's update13 May 2017, 09:22
Reviewer Update
My account has now been handed over to collections department yet I have supp**** all relevant documents required to investigate my case I'm really disgusted with Vodacom incompentency at this point I feel like taking this up with speak out and expose Vodacom for being so dirty
It's my name that is being dented here