NT
Nolwazi T
1 reviews | Active since Jan 2023
08 Mar 2025, 12:36
False contract
In February 2024 I app**** for a contract online which I got approved for =. I agreed to a 24 months contract, only to find out today that a 36 months contract was issued to me and I was not aware.
I am now stuck with a long term contract that i will have to pay and Vodacom advised that the contract can not be amended.
I am really furious at this point because even the agents do not really care
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
10 Mar 2025, 08:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Mar 2025, 08:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
