NT
Nolwazi T

1 reviews | Active since Jan 2023

08 Mar 2025, 12:36

False contract

In February 2024 I app**** for a contract online which I got approved for =. I agreed to a 24 months contract, only to find out today that a 36 months contract was issued to me and I was not aware.

I am now stuck with a long term contract that i will have to pay and Vodacom advised that the contract can not be amended.

I am really furious at this point because even the agents do not really care

0
Replies (1)
Vodacom
Vodacom's reply10 Mar 2025, 08:20
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team