False cellphone advertising packages

<p>On 28 November I registered for a new contract with Vodacom Paarl mall. (Smart S package - Huawei P9 cellphone, with R2000 Woolworths voucher).</p> <p>Firstly I was told I had to wait a week, then two weeks as there was no stock on the P9 cellphone. Finally on 29 December I went to the store only to find that the phone was there, but that there were now no vouchers available. I was not phoned once throughout. I kept making trips to the store. I was informed that I could take the phone, but it would be without my R2000 Woolworths voucher. I was so despondent from waiting for my phone, I took the phone, along with the purchase of a micro card as my old card was too big. needless to say, I was not offered anything in the place of the voucher. I was finally connected the 31st Dec. but to the wrong phone and then on 1st after a visit to the store again, I was connected to the contract P9 cellphone.</p> <p>My question is this, why are phones advertised with goodies if they are unavailable. Is this only to lure customers to get deals?</p> <p> Why are customers not offered similar or replacement deals? I was not offered anything.</p> <p> </p>