False billing based on false subscription

It saddens me to have write about Vodacom two months successively for the same issue. In the previous month's (September) there was an extra amount of R784.32 billed on my account for some alleged subscription to WASPA. Upon inquiry and request for proof of subscription the Oxygen8 (WASPA) could not provide the proof that I had subscribed. <br> Again the October invoice carries an amount of R833.33 for the same unknown services. I now have to go through numerous phone calls and emails to Vodacom and each time you get a different person to deal with and must narrate the whole story over and over.<br> <br> Vodacom want to exclude themselves from the whole process yet my account was debited by them. This is tiring and irritating!