GL
Genevieve L
1 reviews | Active since Nov 2019
17 Mar 2021, 17:38
False and misleading advertising
Vodacom has zero percent customer service ethics. I ordered a Lenovo laptop 2 weeks ago. When ordered they told me it will take up to 2 to 5 working days. 12 days has now passed and still no laptop. I go to the store in Ballito KZN and they don't have stock. I call the head office and they don't have stock and don't know when they are getting. So why on earth advertise a product that they don't have. This is really so terrible and misleading. Pathetic service
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Replies (1)Vodacom's replyOfficial
18 Mar 2021, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Mar 2021, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
