1 reviews | Active since May 2018
False and misleading adverti*****t by a greedy overcharging monolpoly
I received a promotional email 11:34 on 03 July 2018 from vodacom from the following email adress: **********
Vodacom, being extremely over priced as is, thought these were reasonable deals
It stated the following data deals: 5gb@ R199 10gb@ R219 20gb@ R299 40gb@ R329 60gb@ R449
I could not find these deals on the online shop, and subsequently phoned vodacom and was transferred from call center to call center ( ********** , 17844, 1904, 1959) without anyone knowing Vodacom products well enough to give me an awnser.
Eventually I was informed these are available, but is only 50% of the data with the rest being night owl data.
Nowhere in the promotion does it state this, thus it leads to completely misleading (false) adverti*****t .
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
