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Nontando N
1 reviews | Active since Feb 2017
02 May 2023, 18:55
False amount owed on credit report
I hate to keep coming to this platform in order for my issue to be resolved because of been sent from pillar to post.
I was looking at my credit score and I saw that I am in arrears for 4 months due to you guys. Every airtime advance, every voucher advance and every cash advance I have ever taken from you guys is full paid.
II have contacted voda pay via Facebook I was given subscriber collections contact which just drops when I call it. I contacted vodacom on Facebook of cause I never received any assistance there.
Clear this nonsense up.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
03 May 2023, 07:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2023, 07:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nontando N's updateReviewer Update
04 May 2023, 14:15Listen here airtime advance and voucher advance are taken through you guys. So this nonsense that you are telling me does not sit well. I never dealt with any other company other then vodacom so if you have other companies that you involve deal with them my queries are going through you. If you allow *****sters or ****mers on your vodapay or vodacom app you deal with them.
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Nontando N's update04 May 2023, 14:15
Reviewer Update
Listen here airtime advance and voucher advance are taken through you guys. So this nonsense that you are telling me does not sit well. I never dealt with any other company other then vodacom so if you have other companies that you involve deal with them my queries are going through you. If you allow *****sters or ****mers on your vodapay or vodacom app you deal with them.
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Nontando N's updateReviewer Update
04 May 2023, 14:17Why should I go online to look for a company I know nothing about, where on your terms and conditions does it state that advance is outsource. Sort out your **** people
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Nontando N's update04 May 2023, 14:17
Reviewer Update
Why should I go online to look for a company I know nothing about, where on your terms and conditions does it state that advance is outsource. Sort out your **** people
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Nontando N's updateReviewer Update
06 May 2023, 15:32I am still waiting to hear why you gave out my information to this company. You went against the POPI act and still you don't know how to fix your ****!
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Nontando N's update06 May 2023, 15:32
Reviewer Update
I am still waiting to hear why you gave out my information to this company. You went against the POPI act and still you don't know how to fix your ****!