JJ
Jemima J

1 reviews | Active since Jan 2020

09 Nov 2022, 10:45

False Adverti*****ts

I would like to expose Vodacom and Game for false adverti*****ts on their contract. If im liable to read fine print. Give me a copy to go home with before you make me sign as if the shop is closing down on me.

Game advertise a contract for 299 a month I was not explained about subscription fees and all other fees being added. I was told that this is my monthly installment. However I'm now paying 520 a month for 36 months. A phone that is valued R3000. Does this sound normal.

I get no invoices also. When I called in to lay a complaint I was adviced to go to game. They been throwing me around and I don't know what to do.

I really don't want to leave it like this.

0
Replies (2)
Vodacom
Vodacom's reply09 Nov 2022, 12:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 
JJ
Jemima J's update09 Nov 2022, 14:35
Reviewer Update
I'll await on the call patiently