False adverti*****t and poor communication

I placed my upgrade online since the phone I wanted was in stock. The next day one of Vodacom's agents phoned me to confirm delivery and said that delivery would take place within 3 to 5 days. A few days later I follow up on my upgrade and the agent told me that the phone is not in stock. Basically I placed an order based on false information that Vodacom provided. Then I ASKED the agent if it's possible to cancel my upgrade since I requested the upgrade based on false information. She then just said she will cancel it, but I did not even requested a cancellation, I merely asked the question. *********** and false information. I had enough of Vodacom!!