NM
Nozipho M

1 reviews | Active since Jun 2023

06 May 2025, 08:07

False adverti*****t and ***********

I am have been a vodacom customer for over 13 years l have never been disappointed like this in a company l have been try to claim from vodacom insurance for over 2 week's now with no prevail falsely adverting on the website stating you can claim and receive your phone within 48 hours my daughters education has been placed on hold due to vodacoms incompetence hence why l never renewed my contract with them. Vodacom should count its days as me being a customer l am done with this company forever

0
Replies (1)
Vodacom
Vodacom's reply06 May 2025, 11:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team