1 reviews | Active since Jul 2016

29 Apr 2024, 19:12

False Adverti*****t

I have received my sim-card for unlimited data and calls package, which I ordered online (POWERFLEXI deal).

I wanted to cancel the deal and get my money back. The reason for this is because I wanted to have the deal on my current number not on a new number. It is now useless for me to have this sim-card because I only have 1 phone that takes only 1 sim.

I have been taken from pillar to post by Vodacom to resolve this issue

The point is that I need them to collect their sim-card and return my money

Thanks

0
Replies (1)
Vodacom
Vodacom's reply30 Apr 2024, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team