LS
Lihle S
1 reviews | Active since Sept 2020
09 May 2026, 11:20
False adverti*****t!!!
App**** for ×2Iphone 14 deals pre-owned...as per the Adverti*****t the phones needed to come with x2 charging cables to my suprise when I went to the store to collect my phones I was told chargers aren't inclusive however the Adverti*****t says otherwise..so in essence Vodacom does also Adverti*****t..will be taking this further if this is not corrected!!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
09 May 2026, 11:44Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 May 2026, 11:44
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
09 May 2026, 19:24Dear Lihle,
We have noted that your query is currently being handled by our Facebook support team and a request for feedback has been sent. To avoid any duplicate communication, we will be closing the duplicate request on our end.
Please continue your correspondence with them.
Kind regards,
Consumer Website Team
We have noted that your query is currently being handled by our Facebook support team and a request for feedback has been sent. To avoid any duplicate communication, we will be closing the duplicate request on our end.
Please continue your correspondence with them.
Kind regards,
Consumer Website Team
Vodacom's reply09 May 2026, 19:24
Official
Dear Lihle,
We have noted that your query is currently being handled by our Facebook support team and a request for feedback has been sent. To avoid any duplicate communication, we will be closing the duplicate request on our end.
Please continue your correspondence with them.
Kind regards,
Consumer Website Team
We have noted that your query is currently being handled by our Facebook support team and a request for feedback has been sent. To avoid any duplicate communication, we will be closing the duplicate request on our end.
Please continue your correspondence with them.
Kind regards,
Consumer Website Team