FALSE ADVERTISMENT AND ZERO OWNING UP.

VODACOM ARE *********** ***** AND WILL NOT SEE A CENT FROM ME! DO NOT DO BUSINESS WITH THEM.

THEIR SALES REPS WERE COMING DOOR TO DOOR JUST BEFORE LOCKDOWN OFFERING 3 FREE MONTHS OF DAY AND NIGHT DATA AND IN THE THIRD MONTH THEY WILL BILL YOU R599.00 IF THE FIBRE WAS NOT YET INSTALLED.

WHEN I WAS BILLED INCORRECTLY THE FIRST MONTH, I FIGURED IT WAS JUST THE PRORATA BUT THEN I WAS BILLED R1200 AGAIN A SECOND MONTH WHICH IS WHEN I IMMEDIATELY CONTACTED THEM AND MY BANK TO REVERSE THE FUNDS. THEY THEN EXPLAINED TO ME THAT THEY HAVE GIVEN ME A COMPLETELY DIFFERENT PACKAGE (WHICH I DID NOT SIGN UP FOR OR AGREE TOO). AGAIN I CONTACTED THEM AND MY BANK AND AGAIN FOR A THIRD MONTH.

FINALLY, I THOUGHT IT WAS SETTLED AFTER RECEIVING CONFIRMATION THAT VODACOM CLOSED MY CONTRACT AND MADE THE BALANCE ON MY ACCOUNT R0. THEY ALSO ADVISED THAT I IGNORE ANY EMAILS REQUESTING PAYMENT AS IT WILL BE SETTLED BUT TO MY ****ING SURPRISE HAMMOND POLE ATTORNEYS CALLS ME TO PAY THE MONEY I OWE VODACOM WHICH IS NOW OVER 3K. WHEN EXPLAINING THE SITUATION FOR THE MILLIONTH TIME THE PERSON TOLD ME THAT I WOULD PROBABLY HAVE TO PAY ANYWAY. ON WHAT ****ING ACCOUNT????

THE CONTRACT WAS INCORRECT, I HAVE THE PROOF FROM THE SALES REP AND ALL THE EMAILS. ANOTHER SALES REP EVEN TRIED TO REFUND MY NEIGHBOR OUT OF HER OWN ACCOUNT BECUASE A MISTAKE WAS MADE AND THEY NEEDED TIME TO RESOLVE IT.

DO YOUR HOMEWORK AND SAVE ALL YOUR COMMUNICATION WHEN DEALING WITH THESE PEOPLE WHO ARE NOT OWNING UP TO A MESS CONFIRMED BY MULTIPLE OF THEIR AGENTS AND NOW I HAVE TO PAY????