1 reviews | Active since Jan 2015
False advertising while out of stock
I upgraded my contract online to the Galaxy s5 with the Galaxy gear included as combo deal on all the smart packages. My order was placed on back log due to no stock which is understandable. But today when I followed up I was told the Galaxy Gear is discontinued and no substitute. <br> <br> I took this package due to the combo deal and it should have been removed when the galaxy gear is discontinued. Its not acceptable cause if I knew it my upgrade might have been different and I wanted the watch in first place.<br> <br> I was told by online agent that the is no substitute for the galaxy gear and its not acceptable. <br> <br> Surely Vodacom as a Company who makes millions profit you include the gear 2 as a good will gift due to websites false advertising. Should have been removed immediately.<br> <br> I have been a loyal customer for over 10 years and this is how customers get treated.
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
Thank you for your posting.
Your enquiry will be investigated and further feedback will be provided in due course.
Kind regards
Vodacom Consumer Website Team
