1 reviews | Active since May 2019
FALSE ADVERTISING - VODACOM
I would like to refer to my review that I have send to Hello Peter - Ref no: EC-1R4N-1E55CR
One of Vodacom's Consultants have phoned me back on the 15 May, I have complained about my contracts that have increased, since I do have my account with Vodacom (+-15years) NEVER have my contracts been increased.
He told me that since April prices on all contracts have been increase, this comes from Management, this were in the Press on the 27th February and customers were notified.
Now my question is HOW CAN VODACOM INCREASE THEIR CUSTOMERS CONTRACTS, if they ADVERTISED a prices for 24 months, according to me this is FALSE ADVERTISING!!!!!! I am NOT keeping my ears and eyes on the Press!!!!!!!!!!! I also request when I took these contracts out, where a consultant told me that prices are going up once a year, I also request that recordings!!! I also request the notification that were send to me, I would like all the details, if this were emailed to me, I request a forward!!!
Is there any other customer/client from Vodacom that complained about their prices/contract that have increased???????????????
I feel this is so UNFAIR!!!!!!!!!!!
HOW CAN A COMPANY ADVERTISED A CONTRACT PRICES FOR 24 MONTHS? and if you are taking out these contracts in a few months time it increases, HOW ON EARTH CAN THEY DO THAT?????????????????????!!!!!!!! THIS IS FALSE ADVERTISING Could somebody give me clarification about this PLEASE!!!
I do request that my account gets credited and ALL my contract get set back to their contract prices!!!!!!!
I WILL NEVER TAKE ANY CONTRACTS OUT WITH VODACOM AGAIN AND NOT REFER ANYBODY TO VODACOM
I am actually so SICK and TIRED of this
Best regards,
Best regards,
