DK
Denise K

1 reviews | Active since Nov 2014

11 Aug 2023, 10:31

False advertising, Terrible service. 002FMaJBEBBT6AGN

So.. we have upgraded on 24-06-23. We upgraded two phones, one Huawei Mate X3. One Huawei P60 pro. On my dad's name, Wouter. Both phones was a deal, were you would recieve two Huawei watches, and two Huawei ear phones. We would recieve those items after about 5 days. We have called, Mailed. Complained and still no watches and ear phones, today is the 11 Aug. We have received calls yes, and empty promises and follow ups. But nothing has been done. Its false advertising from vodacom. We have been with vodacom for years. We will not support vodacom any longer..

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Replies (1)
Vodacom
Vodacom's reply11 Aug 2023, 11:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team