FALSE ADVERTISING & PROMISES

Well well Vodacom congratulations what more did I expect from you once again!!!!! False advertising, false promises and well yes just really bad service!!!! All your upgrades department lady could tell me was I understand, I understand!!!! FFS what does she understand????? And then on top of it I still get the silence treatment as well so eventually I had to put the phone down!!!!! VODACOM YOU ADVERTISE AND PROMISE THAT IF AN ORDER IS DONE ONLINE ITS SAFE & SECURE, FREE NEXT DAY DELIVERY, FREE SIM & CONNECTION FEE, 14 DAY RETURN POLICY!!! BUT WHAT THEY FAIL TO TELL YOU IS ABOUT THE ADMIN FEES BEING CHARGED AS WELL!!!! SO YOU PLEASE EXPLAIN TO ME NOW HOW IS IT THAT WHEN I PLACED MY UPGRADE ORDER BEFORE 8:30 AM THAT YOU CANNOT NOW FOLLOW THROUGH ON YOUR NEXT DAY DELIVERY!!!!! AND ONLY GETTING DELIVERY ON MONDAY WHICH TECHNICALLY 4 DAYS LATER!!!! OR AM I JUST REALLY BAD AT MATHS HERE!!!!! THANKS TO VODACOM I AM PHONELESS NOW AS OF THIS EVENING AND THEN ALL I GET TOLD IS THAT TO COMPENSATE YOU WE WILL WAIVER THE ADMIN FEE!!!!!! YEAH RIGHT THANKS VODACOM DON'T WORRY YOU ARE BECOMING AS RELIABLE AS ESKOM!!!!! I WILL BE LAYING A COMPLAINT WITH THE C.P.U!!!!!!