False Advertising or just bad service?

<p>I want to upgrade my contract with Vodacom. As the booklet advertise I want the Rose colour Samsung S7. <br /> <br /> I went in to the Vodacom Service Centre yesterday, where the consultant agrees with me the deal must be available as the adverti*****t is clearly displayed in the shop and in the booklet. Although she can’t find it online. She said she will be in contact with head office to load the deal for her and get back to me. I later phoned again as I had no feedback. Again I was promised I will be phoned with feedback. Up to date no phone call or feedback.</p> <p>When I look online the deal is available on all colours except the Rose colour. I phoned a consultant which just told me it is not advertised on his side, so the deal is only applicable to the store it is advertised in. The deal is advertised in the booklet which can be viewed online. </p> <p><br /> I feel Vodacom are not honouring the adverti*****t and nowhere is the Rose colour especially excluded from the deal. The consultant was not helpful at all, and the assistant in the shop should not promise feedback if she is not going to honour it.</p>