1 reviews | Active since Jul 2011
FALSE ADVERTISING ON THEIR SUMMER PREPAID PROMOTIO
<br> THEY VODACOM STATES U GET R300 VOCHURE IF U BUY CERTAIN PHONES <br> I WAS TOLD I GET IT THE NEXT DAY. DIDNT GET IT NEXT DAY SPOKE TO A MAN NAMED<br> KARABO HE STATED I MUST LOAD R30 AIRTIME BEFORE I GET THE R300. I LOADED R12 AS HE <br> SAID AT THE END I COULD LOAD R12. SO I DID I DIDNT GET THE VOCHURE. i PHONED 111 CUSTOMER CARE AND SPOKE TO THE SUPERVISOR NAME NOMONDE SHE STATE ONLY ONCE LOADED AIRTIME AND AFTER 24 HOURS AFTER LOADING AIRTIME WILL I GET MY AIRTIME...I RESEARCHED ON THE TERMS AND CONDITIONS ON THE INTERNET ON THE SUMMER PROMOTION ON PREPAID PHONES AND NO WHERE DOES IT STATE U HAVE TO LOAD AIRTIME BEFORE U GET IT AND U HAVE TO WAIT A PERIOD OF 24 HOURS AFTER U HAVE LOADED YOUR OWN AIRTIME BEFORE U GET IT...HIGHLY DIGUSTED...IRRATED...AND FUMING CROSS!...EVERYONE MUST KNOW THAT THEY ARE FALSE ADVERTISING AND NOT GOING ACCORDING TO THE TERMS AND CONDITIONS LAID DOWN ON THE INTERNET!!!1 <br> <br> I WANT MY R300 AIRTIME...DIGUSTED...................FUMING CUSTOMER...ALL I GET TOLD BY NOMONDE IS THAT SHE WILL LOG IN A COMPLAINT!!
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
