SS
Sam S

1 reviews | Active since May 2018

10 May 2018, 18:55

False advertising on Online store

I ordered a phone online in March and the Online store clearly stated that there is stock available. A whole month and two weeks later I have not received the phone that was available when I ordered it. I have not been contacted by Vodacom and get a new story everytime I call in.

0
Replies (1)
Vodacom
Vodacom's reply10 May 2018, 20:31
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team