False advertising of double data via Vodacom App

<p>It seems like you react timeously on a Hellopeter post than you would on your customer care line, so here it goes! Everytime I need to load bundles on the app it tells me I do not have access to do the transaction and I have to call your USELESS customer care line. Everytime I call they log a call and promise someone will call and they never do. Called a again this morning and a very rude Andile took the call, who put me on hold in the middle of our call without saying so. Nevertheless he told me my phone was not synchronised hence the problem so he has synchronised it now and I should be able to transact using the Vodacom app. He further went on to say I should switch off the phone for 5 minutes and it should be working (just to make a fool out of myself I guess)....I just did exactly that dololo iApp to load bundles as I had guessed!!!!!! I'm so frustrated with your people what must happen now??? I told him this phone was synchronised twice already by other consultants. It seems like that's what they do when they cannot solve a problem just to get you off their ugly faces and off the phone! Can somebody HELP ME PLEEEEAASE! I'M NOT ASKING FOR FREE DATA, I'M ASKING FOR ACCESS TO USE MY HARD EARNED MONEY TO GET DATA THROUGH YOUR APP. Advertising daily being the best network service provider....WHERE? HOW? You might have the best network but YOUR SERVICE SUCKS!!!!!</p>